Refunds

Bought on the website

If you paid on s3eidat.com and something was wrong — charged twice, charged after cancelling, or a plan that did not work — email support@s3eidat.com and it will be refunded. For a change of mind, ask within 14 days of the charge; a refund is given unless the plan has been used heavily in that time, in which case we will say so and explain.

Bought in the iPhone or Android app

Apple and Google handle those payments and those refunds, under their rules. Request one from your App Store or Google Play purchase history. We cannot refund a purchase we never received the money for.

Cancelling

Cancelling stops the next charge; it does not refund the current period, and you keep the plan until that period ends.

Everything else

Meet, Hang, Maps, Translate, Send and the BAU portal are free. There is nothing to refund.